📋Terms and Conditions
Last updated: October 15, 2025
Welcome to Rescue Wrench LLC (“we,” “us,” or “our”).
These Terms and Conditions (“Terms”) govern your use of our website rescuewrenchohio.com (the “Site”) and your purchase of our merchandise (“Merch”).
By accessing this Site or purchasing from us, you agree to these Terms.
If you do not agree, please do not use our website.
1. Business Overview
Rescue Wrench LLC provides professional repair and preventative maintenance services for emergency apparatus, agricultural and construction vehicles , and also sells branded merchandise through our online store.
2. Services and Payments
Our repair and preventative maintenance services are not paid for through this website.
- All service bookings, estimates, and payments are handled offline (by phone, email, or in-person) after confirmation.
- The online payment options shown on this Site apply only to merchandise purchases.
You may not use this website to make payments for repair or maintenance services.
3. Merchandise Sales
We offer various branded items for sale, including but not limited to t-shirts, sweatshirts, hats, stickers, and accessories.
All product prices are listed in USD and are subject to change without notice.
3.1. Order Acceptance
Your order is an offer to buy the product(s) in your cart. We reserve the right to:
- Accept or reject any order for any reason
- Limit or cancel quantities purchased
- Refuse any order suspected of fraud or misuse
Once your order is accepted, you’ll receive an email confirmation.
3.2. Payment Methods
We accept online payments through:
- Credit/debit cards via Stripe
- WooCommerce Payments
- Other payment methods as listed during checkout
All payments must be made in full before your order is shipped.
3.3. Shipping
We currently ship within the continental United States.
Shipping rates and estimated delivery times are shown during checkout.
We are not responsible for delays caused by carriers or incorrect shipping addresses.
3.4. Returns & Refunds
We want you to be happy with your purchase!
Our Refund & Return Policy explains how to return eligible items for a refund or exchange.
Only merchandise is eligible for returns — not repair or maintenance services.
Read our Refund & Return Policy »
4. Intellectual Property
All content on this Site — including text, graphics, logos, photos, and designs — is the property of Rescue Wrench LLC or its licensors.
You may not reproduce, modify, or distribute any part of this Site without our prior written permission.
5. User Conduct
By using our website, you agree not to:
- Engage in unlawful, fraudulent, or abusive activities
- Attempt to gain unauthorized access to the Site
- Interfere with the Site’s functionality or security
- Use our branding or content without permission
6. Third-Party Links
Our Site may contain links to third-party websites.
We are not responsible for their content, privacy policies, or practices.
Visiting those sites is at your own risk.
7. Limitation of Liability
To the fullest extent permitted by law, Rescue Wrench LLC shall not be liable for any:
- Indirect, incidental, or consequential damages
- Loss of profits, revenue, or data
arising from the use or inability to use this Site or from the purchase of any merchandise.
8. Disclaimer
Our merchandise is provided “as is” without warranties of any kind, except as otherwise stated in our Refund Policy or required by law.
We make every effort to display accurate product images and descriptions but cannot guarantee that colors or details will appear the same on every device.
9. Indemnification
You agree to indemnify and hold harmless Rescue Wrench LLC, its employees, and affiliates from any claim, loss, or damage resulting from your violation of these Terms or misuse of this Site.
10. Changes to These Terms
We may update these Terms from time to time.
The latest version will always be posted on this page with the “Last updated” date.
Continued use of the Site after updates constitutes acceptance of the new Terms.
11. Governing Law
These Terms are governed by the laws of the State of Ohio, without regard to conflict of law principles.
Any disputes shall be resolved in the courts located in Licking County, Ohio.
12. Contact Us
If you have any questions about these Terms or your orders, please contact us:
Rescue Wrench LLC
📞 740-202-9840
PO Box 80 Jacksontown, Ohio 43030