Our website address is: https://rescuewrenchohio.com.

Effective Date: February 5 2022

Last Updated: October 10, 2025

Rescue Wrench LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase from us.

By using our website, you agree to the terms outlined in this Privacy Policy.

We collect personal and non-personal information to provide and improve our services, fulfill orders, and communicate with our customers.

When you visit our website, contact us, or make a purchase, we may collect:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Payment information (processed securely by third-party providers; we do not store credit card details)
• Account or login details (if applicable)

We may also collect:

• Browser type, device type, and operating system
• IP address and general location data
• Website usage statistics (pages visited, time spent, etc.)
• Cookies or similar technologies to improve performance and user experience

We use the information we collect to:

• Process and fulfill orders
• Provide order confirmations, updates, or customer support
• Respond to questions or return/exchange requests
• Send promotional emails or special offers (only if you’ve opted in)
• Improve our website, products, and customer experience
• Detect and prevent fraudulent or unauthorized activity
• Comply with applicable laws and regulations

3. How We Protect Your Information

We use industry-standard security measures to safeguard your personal information, including:

• SSL (Secure Socket Layer) encryption to protect transmitted data
• Secure, PCI-DSS compliant payment processing partners
• Limited internal access to customer data

While we take reasonable steps to protect your information, no online system is completely secure. You provide your information at your own risk.

We do not sell, rent, or trade your personal information.

We may share your information only when necessary with:

• Service providers such as payment processors, shipping carriers, and web hosting partners
• Analytics providers that help us understand how visitors use our site
• Legal authorities, if required by law, to comply with legal processes or protect our rights

All service providers are required to keep your information secure and use it only for the services they provide to us.

Our website uses cookies and similar technologies to improve your experience.

Cookies help us:

• Remember your preferences and shopping cart
• Analyze how visitors use our site
• Improve website functionality and performance

You can disable cookies in your browser settings, but doing so may affect how certain parts of our site function.

We may use third-party tools, such as Google Analytics or Meta Pixel, to gather anonymous traffic and performance data. These tools follow their own privacy policies.

➡️ Read our full Cookie Policy »

Under the California Consumer Privacy Act (CCPA) and similar U.S. state laws, you have the right to:

• Know what personal information we collect about you
• Request that we delete your personal information (subject to certain legal exceptions)
• Opt out of having your data shared for marketing purposes (we do not sell personal data)
• Access or update your information

To exercise any of these rights, please contact us at info@rescuewrenchohio.com. We may require verification of your identity before processing any requests.

We retain your personal information only as long as necessary to:

• Complete transactions and provide services
• Comply with legal or tax obligations
• Resolve disputes and enforce agreements

After this period, your information will be securely deleted or anonymized.

Our website is not directed toward children under the age of 13.

We do not knowingly collect or store information from anyone under 13 years old.

If you believe your child has provided us personal information, please contact us so we can remove it.

Our website may include links to third-party websites (such as social media or affiliates).

We are not responsible for the content, privacy, or security practices of those sites.

Please review their privacy policies before providing any personal information.

We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements.

When we make updates, we will revise the “Last Updated” date at the top of this page.

We encourage you to review this page regularly to stay informed.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

 Email: [info@rescuewrenchohio.com]

📞 Phone: 740-202-9840

 Address: PO Box 80, Jacksontown, Ohio 43030